Office Policies

Appointment Cancellations If you need to reschedule or cancel your appointment please notify our office at least 24 hours in advance, if not you are subject to a late cancellation/no show fee. The current fee is $25 for daytime appointments, and $50 for appointments in high demand time slots, after 4pm and on Saturday.

Medical Insurance/Vision Plan There are two types of plans that may help cover the cost of eye care services and materials. Our practice accepts both medical insurance and vision plans. Vision plans only cover routine vision exams along with eyeglasses and/or contact lenses. Medical insurance must be used if you have any eye health problem that has ocular complications. Your doctor will determine if these conditions apply to you, but some are determined by your case history. In summary, how your eye exam will be submitted to your insurance carrier will depend not only upon what you tell the doctor, but also what the doctor finds upon examination. According to your insurance plan, you are responsible for any and all co-payments, deductibles, and co-insurances.